Effective Date: 28 Aug 2024
Welcome to the Pathway Portal, a service provided by Pathway Law ("we", "us" or "our") to our clients ("you" or "your"). This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal information when you use the Pathway Portal. We are committed to protecting your privacy in compliance with applicable legislation.
By accessing or using the Pathway Portal, you are indicating that you consent to the collection, use, and disclosure of your personal information as described in this policy. You are not permitted to use the Pathway Portal if you do not consent to, accept, and agree to this policy.
We may collect personal information that you voluntarily provide to us, such as your name, contact details, and any other information you provide when creating an account or when using our services. We may also collect non-personal information automatically when you interact with the Pathway Portal, including your IP address, browser type, operating system, and usage data.
We use your personal information to provide, maintain, and improve our legal services, the Pathway Portal, and the services and features made available through it. We may use your information to comply with legal obligations, such as those imposed by Ontario laws and Law Society of Ontario rules of professional conduct, and to protect the rights, property, and safety of Pathway Law, our clients, and others.
Pathway Law may use third-party services in the operation of the Pathway Portal, and of the services and features made available through the Pathway Portal. We may share your personal information with these third-party services to the extent necessary to provide our services and operate the Pathway Portal.
These third-party services operate independently from us and have their own policies and practices as required by and in compliance with applicable legislation. We do our best to only work with third-party services that are reputable, but Pathway Law is in no way responsible for the privacy practices or conduct of any third-party services.
We implement a variety of security measures to protect your personal information, including encryption, access controls, and regular security audits. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
You are responsible for maintaining the secrecy, privacy, confidentiality and security of your account credentials including your email and password used for signing into your account, and for any activities that occur under your account. It is your responsibility to notify us immediately if you suspect unauthorized access or use of your account.
You have the right to access and correct any personal information that we hold about you provided the information is not protected by legal privilege or other presumption of confidentiality. To request access or correction, please contact us at client.care@pathway.law.
You may request the deletion of your personal information, subject to certain exceptions as required to provide our services and as required by law. We will comply with your request unless there is a legitimate reason for retaining the information.
As a resident of Ontario, you have certain privacy rights under provincial law. For more information about your rights or to exercise them, please contact us.
We use cookies to track user sessions and store user preferences to help us improve the Pathway Portal, improve your experience, and deliver personalized content. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the Pathway Portal.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to enforce our agreements. The retention period is determined based on the type of information, the purpose for its collection, and relevant legal requirements.
Pathway Law reserves the right to update, add, remove, modify, discontinue, or otherwise change this Policy, the Pathway Portal, and its services. Significant changes to this Policy will be communicated to you in advance by email, and the latest version of the Policy will be posted on https://user.pathway.law/privacy-policy. It is your responsibility to review the Policy periodically. By continuing to access or use the Pathway Portal, you are indicating that you consent to, accept, and agree to this Policy and any changes made to it.
For any questions about our Privacy Policy, please contact us at info@pathway.law.